Support
How can we help?
Answers to common questions. Still stuck? We're a quick email away.
How do I create a moment?+
Tap Create, give your moment a name and a date, choose a color or a photo for the background, then save. It instantly starts counting down on your Home screen.
How do I add a photo to a moment?+
In Create or Edit, switch the background to Photo and pick an image. Momentra automatically detects faces and frames them, and shows a live preview of how the photo looks on both the Home card and the full-screen background. Tap Adjust crop on either to fine-tune.
Is my data private?+
Yes. Moments are private by default — only you can see them. You can choose to make a moment public on your profile, or share a specific moment with people you invite.
How do I find and add friends?+
Open the Friends tab and search by username. You can also invite people to a specific moment by email.
How do I change my name, username, or bio?+
Go to Settings and edit your profile fields. Your username is how friends find you, and your bio appears on your public profile.
How do I delete my account?+
Open Settings and choose Delete account. This permanently removes your moments and associated data.
Do you offer subscriptions?+
Momentra offers optional Pro features. Subscriptions are handled through your App Store account and can be managed or cancelled there at any time.
Can I sign in with Apple or Google?+
Yes — you can sign in with Apple, Google, or an email and password.
Still need a hand?
Email our team and we'll get back to you, usually within a day.